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FAQs

I don’t have a measuring tape. How can I know which cap size to choose?

No worries at all, you still have several easy options 😊

Option 1: Use a rope (or string) and a ruler
If you have a rope, string, or even a shoelace:

- Wrap it gently around your head where the wig normally sits.
- Lay the rope flat and measure it with a regular ruler.

Use your past wig experience
If you’ve worn wigs before, your experience can guide you:

- Wigs feel slightly loose? → Choose Small (S) from JALIZA
- Wigs feel tight or uncomfortable? → Choose Large (L) from JALIZA

Option 3: First-time wig wearer
If you’ve never worn a wig before, we recommend choosing a Medium (M) from our JALIZA drawstring wig collection, as it fits most customers comfortably.

Still worried about choosing the wrong size?
Don’t be 💛
If you receive the wrong cap size, JALIZA will exchange it for the correct size, and we’ll cover the return shipping with a prepaid shipping label.

Your comfort and confidence always come first at JALIZA.